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Invoice

Invoice Processing​

When one of your server is connected during one hour, you are charged for the metrics it sends to us. If you connect a server for one hour, you only pay for one hour. We have a monthly cap, if your server is connected during all month you pay the same price as if it was connected for 28 days.

The amount of the invoice is related to the plan your account is using. You can switch plan at any time in the month. Change will be taken into account in the next hour regarding the billing.

Containers​

For professional plan or custom plans, you have containers included in the price of the plans.

For example, for the professional plan, you have 20 simultaneous containers included. If you have more than 20 containers, the additional containers will be charged 0.0007 € per hour of use, or approximately 0.50 € per month.

This price and the number of containers included may vary for a custom plan, please contact us for that.

Monitors​

When using a paid plan, your plan include as many monitors as you have connected agents (this number is evaluated every hour), or 5 monitors if you have less than 5 connected agents.

The additional monitors will be charged 0.0014€ per hour, or approximately 1€ per month.

Free plan include 5 monitors. No additional monitors are available in the Free Plan.

Please check with customer support if you are running a custom plan to know your limits and associated costs.

Example:

  • Professional plan account, with 1 agent up all the time includes 5 monitors. Any additional monitor above 6 will be invoice.
  • Starter account with 4 agents up all the time and 4 agents up all the time in the first half of the month and with 8 monitors for the whole month. In the first half of the month (8 agents up), all monitors are covered by running agents, in the second half of the month, 3 monitors will be invoiced (8 monitors - 5 monitors included). As a result, account will be invoice 3 monitors half of the month.
  • Free account, is always limited to 5 monitors.

Metrics​

Each Plan includes specific limits per server, container or SNMP. Limits are defined to cover a classical usage for a standard server.

Included metrics per...Professional PlanStarter PlanFree Plan
Server100010050
Container50N/AN/A
SNMP1000100N/A

Additional metrics are covered by pack of 50 metrics. An extra fee will apply for additional metrics: 0,0007€ / hour / pack of 50 metrics, which is about 0,52 € /month for a 31 days month.

To prevent an accidental invoice increase, we have setup metrics limits (new metrics won't be registered if this target is reached). This limit is set to 2000 metrics in Professional Plan, and 200 metrics in Starter Plan. This limit can be increased by contacting customer support.

Examples:

  • For the Professional plan, you have an agent with 1120 metrics and 25 containers. If you have 25 containers running, 20 containers are included with your server, you pay for 5 extra containers, and cover 1000 metrics (host) + 5 x 50 metrics (50 metrics per container) on this agent. 👉 No additional cost are applied in this case.

  • If you are in Starter plan, with an agent with 420 metrics and 0 containers (Starter Plan don't include containers). You have 100 metrics included with your server, so you have 320 additional metrics. It can be covered by 7 x 50 metrics packs. 👉 An extra fee of 7 x 0,52 €/month = 3,64 € will be applied for a 31 days month.

Please check with customer support if you are running a custom plan to know your limits and associated costs.

SNMP​

Like a Glouton, a SNMP Agent is billed hourly, but you also need a Glouton to scrape your SNMP device.

If you have 4 SNMP devices to monitor, associated monthly cost will be for a 31 days month:

  • 1 Glouton at 10€99/month (when using Professional Plan) or 4€99/month (when using Starter Plan )
  • 4 SNMP agents at 4€99/month each (when using Professional Plan) or 3€99/month each (when using Starter Plan).

Recording Rules​

We only charge for the total number of metrics generated by the recording rules. Each plan includes:

Included recording rules metrics per...Professional PlanStarter PlanFree Plan
100500

Once the number of recording rules metrics exceeds the number included, we bill them in the same way as agent metrics, in packs of 50 metrics: An extra fee will apply for additional metrics: 0,0007€ / hour / pack of 50 metrics, which is about 0,52 € /month for a 31 days month.

Invoices​

You can access your invoices in the settings in the panel. At the end of the month invoices are sent to the billing contact and to administrators by email.

In the invoice, you will find the total hours of your Bleemeo usage in the month.

You can see & download your invoices and invoices details.

Invoices List

Invoices Details​

In the invoice details, you have details for each agent, like the number of hours per plan and the price for each agent.